Hello! I'm Jordan.
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I am a creative and organized content development professional who focuses on building holistic content strategies, strategic writing as well as designing thoughtful and targeted content. I make an effort to become an expert at any topic I am given so I can produce high-quality content that meets your business objectives.
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Jordan Phelps
COMMUNICATION PROFESSIONAL
DETROIT, MI
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EXPERIENCE
2018-NOW
Information Security Awareness Program Manager
QUICKEN LOANS & ROCK CENTRAL
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​Produces corporate-wide communications, security alerts and presentations that reached over 17,000 team members promoting an information security culture among the Family of Companies.
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Redesigned entire internal Sharepoint space that over 6620 unique team members view for the Information Security team to better communicate team members.
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Responsible for the development and implementation of communication strategy and planning
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Conducts anti-phishing campaigns (including targeted phishing by role) start-to-finish including follow-up communication and education according to the phishing program plan.
2016-2018
Content Developer
QUICKEN LOANS
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Founded internal magazine and overhauled blog building a brand strategy to highlight our Technology team's accomplishments and saw up to 600 unique page views each month.
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Created a holistic content vision, capturing stories through the combination of written copy and candid and portrait photography and original graphics.
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Establish internal email marketing campaigns to better reach internal team members with new and relevant content.
2016-2017
Internship
EASTERN MICHIGAN UNIVERSITY
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Authored news releases to support media outreach efforts and to provide content for social media and the EMU Today online news portal.
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Fostered connections with news outlets and formed deep understanding of the topics related to the university that they were interested in, their deadlines and contact preferences.
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Secured coverage for university from news outlets such as Hometown Life, MLive and the blog, Campus Technology.
EDUCATION
2012-2016
Bachelor of Science
EASTERN MICHIGAN UNIVERSITY
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Major in Public Relations with a focus in Communications.
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Minor in Marketing
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Completed two service-learning projects with two nonprofit organizations where I provided them with public relations and social media.
EDUCATION
PROJECTS
SKILLS
Adobe Creative Cloud - Proficient
Microsoft Office - Advanced
Print Design - Proficient
Branding Development - Proficient
Blog Writing - Proficient
Web Design - Proficient
EXPERTISE
I'M A CONTENT DEVELOPER
I specialize in content development and planning. I work closely with clients to develop print, electronic and web communications that support their company goals.
I'M A GRAPHIC DESIGNER
I am passionate about designing quality imagery that provides support to written copy, whether that be a carefully thought out infographic or a hand drawn illustration. I strive to use imagery to further champion messaging goals.