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Hello! I'm Jordan.

I am a creative and organized content development professional who focuses on building holistic content strategies, strategic writing as well as designing thoughtful and targeted content. I make an effort to become an expert at any topic I am given so I can produce high-quality content that meets your business objectives.

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Jordan Phelps

COMMUNICATION PROFESSIONAL 

DETROIT, MI

EXPERIENCE
 
2018-NOW

Information Security Awareness Program Manager

QUICKEN LOANS & ROCK CENTRAL

  • Produces corporate-wide communications, security alerts and presentations that reached over 17,000 team members promoting an information security culture among the Family of Companies.

  • Redesigned entire internal Sharepoint space that over 6620 unique team members view for the Information Security team to better communicate team members.

  • Responsible for the development and implementation of communication strategy and planning

  •  Conducts anti-phishing campaigns (including targeted phishing by role) start-to-finish including follow-up communication and education according to the phishing program plan.

2016-2018

Content Developer

QUICKEN LOANS

  • Founded internal magazine and overhauled blog building a brand strategy to highlight our Technology team's accomplishments and saw up to 600 unique page views each month.

  • Created a holistic content vision, capturing stories through the combination of written copy and candid and portrait photography and original graphics.

  • Establish internal email marketing campaigns to better reach internal team members with new and relevant content.

2016-2017

Internship

EASTERN MICHIGAN UNIVERSITY

  • Authored news releases to support media outreach efforts and to provide content for social media and the EMU Today online news portal.

  • Fostered connections with news outlets and formed deep understanding of the topics related to the university that they were interested in, their deadlines and contact preferences.

  • Secured coverage for university from news outlets such as Hometown Life, MLive and the blog, Campus Technology.

EDUCATION
 
2012-2016

Bachelor of Science

EASTERN MICHIGAN UNIVERSITY

  • Major in Public Relations with a focus in Communications.

  • Minor in Marketing

  • Completed two service-learning projects with two nonprofit organizations where I provided them with public relations and social media. 

EDUCATION
PROJECTS
 
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Stanley Design Co.

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Branding & Logo

Sevengrass

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Shirt Design

Encryption Shirt

SKILLS
 

Adobe Creative Cloud - Proficient

Microsoft Office - Advanced

Print Design - Proficient

Branding Development - Proficient

Blog Writing - Proficient

Web Design - Proficient

EXPERTISE
 
I'M A CONTENT DEVELOPER

I specialize in content development and planning. I work closely with clients to develop print, electronic and web communications that support their company goals.

I'M A GRAPHIC DESIGNER

I am passionate about designing quality imagery that provides support to written copy, whether that be a carefully thought out infographic or a hand drawn illustration. I strive to use imagery to further champion messaging goals.